I know, it’s out of order, so feel free to read the rest of the post and then come back to the top. I came home to a package from PV on Saturday (1/19), I thought it was my January shipment but it was an exchange.
I sent back a yoga style shirt. In addition to it not being the style i requested, it was a Large, I’m a Medium.
What did i get back? A large tank that is by far the longest tank top I’ve ever seen. I tried it on and laughed. It was fitted and came almost to my knees. I looked at the tag and it was described as “dress”. Not to mention that it had a sticker with the price ripped/scratched off. Did they just pick this up somewhere and pass it on???
Back to another exchange, or maybe just a request for my $ back. Anyone have luck with refunds?
THE ORIGINAL POST
Written on 1/4
If you’ve been reading blogs for sometime, you’ve surely seen mentions of various monthly subscription “boxes”. Some truly come in a box, others don’t, hence the quotes.
These are monthly product subscriptions that you sign up for. I’ve seen some related to food, beauty products, clothing, and even dog products.
After reading one particular post, I decided to give PV Body a try.
For $50/month you get a workout top and a workout bottom. They claim to carry higher end brands. Shipping is free and you can return/exchange anything you don’t like.
Things got off to an OK start. I gave their site a try with a promotion that they were offering which included a free tank top. Always a sucker for a deal, I figured i’d give it a shot since I probably spend about $50 for a top/bottom anyway.
I took their fun little survey which identified me as a “cardio queen”. You are asked questions about your workout preferences and then your workout gear preferences. You can select bottom and top styles, lengths, fits, and colors.
I gave my billing info and then waited. And waited. Eventually the package came and it was pretty!
I opened it up and found a pair of black workout pants and a gray/orange tank. However there was no free tank, but still, I was excited.
I immediately tried on the pants and they were a good fit. Then I tried on the tank, with my regular bra on and it was cute. DJ said it looked like a going out shirt though.
The following weekend I was all set to wear the new shirt to the gym. I put it on (sans bra since it had a built in one) only to find that a) it didn’t provide enough support and b) it just looked weird. I threw on a sports bra under but that just made it look dumb. Long story short, I dropped it off on 1/4 to FedEx for an exchange.
I did keep the pants and really like them. I can’t remember the brand but I did look them up and they retail for $55, which covers the cost of the “box” (provided I ever get a replacement shirt from them).
My verdict so far is on the fence. I’m going to wait for my exchange as well as give them one more month.
I was a little bothered to receive a shirt that was clearly a yoga shirt (the tags even called that out) when I specifically mentioned cardio. Maybe they’re just going through some growing pains though, so we’ll see.
Updated on 1/18
As I mentioned above, I sent the tank back on 1/4. I’ve received no confirmation of it being received and it doesn’t show on my “account” page. I put account in quotes because it summarizes my past orders but doesn’t do much.
In addition it shows that my next round shipped on 1/7, yet when I click on the tracking number, it shows me a whole lot of nothing. Yes, they’re in CA and I’m in CT, but does it really take over 10 days?? Again, waiting and waiting. If free shipping is someone walking my package across the country, I’d rather pay for it to go by car/plane.
That is my account history. You can’t really tell, but I’ve already cancelled going forward.
I emailed them several days ago to follow up on the exchange. No answer.
I just called them and after sitting on hold for god only knows how long it prompted me to leave a voicemail.
While it’s great in theory, to say that I’m disappointed would be an understatement. Buyer beware.
So there is my honest review of PV Body. Not a fan.
Have you had any similar experiences?